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Return Policy

Return and Refund Policy

Delivery will be arranged in 3 working days upon order confirmation.
Customer should examine all the items at the time of delivery and notify the company immediately in case of any damages and/or deficiencies. If any wine is considered to be damaged or leaking, customer MUST notify the company within 2 working days, with photos or videos as reference for examination. (Return arrangement if applicable.) No complains will be considered later than 2 working days of delivery.
If wines to be exchanged have been sold out, company would return the paid amount back to customer
In no event will wines priced (HK$ Retail listed price) at HK$400 / bottle or more, and / or aged 8 years or older be returned or exchanged.
In case of any discrepancy between the English and Chinese version, the Chinese version shall prevail.
Company reserves the rights for any disagreement raised by return and refund policy.

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Return Policy